Most Kidovatek competitions require a registration fee. Here's exactly when a refund is available and when it isn't.
Last updated: August 1, 2026
The Short Version
Quick Summary
The full details are below, but here's what matters most at a glance.
Paid Registration
Most Kidovatek competitions require a registration fee to enter, shown clearly before you confirm.
Full Refund Before Start
Cancel anytime before the competition begins and your child is entered, and you'll receive a full refund.
No Refund After Start
Once the competition has started and your child has joined, the registration fee is non-refundable.
5–7 Business Days
Approved refunds are returned to your original payment method within 5–7 business days.
Easy Online Request
No forms to print — request a refund from your account dashboard or by emailing our support team.
Bulk & School Refunds
Coordinators can cancel any student who hasn't started their competition yet — only that student's fee is refunded.
1Overview
Kidovatek runs both free and paid educational competitions. This policy explains when a paid registration can be cancelled, when a refund is available, and how to request one. It applies to all competition registration fees paid through Kidovatek, whether by an individual parent or a school.
2How Registration Works
Most Kidovatek competitions require a registration fee to enter, which covers judging, digital certificates, and awards. The fee for each category is always shown clearly before you confirm registration.
From time to time we also run a small number of free promotional competitions — since no payment is made for these, there's simply nothing to refund; you can withdraw a free entry at any time before the competition starts.
3Cancelling Your Entry
You can cancel a registration at any time from your account dashboard. Cancelling an entry:
Removes the submission from consideration in judging.
Is required before a refund can be issued for a paid entry.
Does not affect any other competitions you're registered for.
4Refund Eligibility
The rule is simple: refunds are based on whether the competition has started and your child has been entered — not on how many days have passed.
Status
Refund
Cancelled before the competition starts
Full refund
Cancelled after the competition has started and your child has joined
No refund
Competition postponed or cancelled by Kidovatek
Full refund, automatically
The "competition start date" is shown clearly on each competition's page, and marks the point after which entries move into judging.
5Non-Refundable Cases
Registration fees are not refundable when:
The competition has already started and your child has been entered.
An entry has already been reviewed, scored, or awarded a certificate.
The cancellation request is made after the competition's results have been announced.
An entry was disqualified for not following the competition's stated rules (for example, missing the age category or submission format).
If you're unsure whether a competition has started yet, check that competition's page or ask our support team before requesting a refund.
6How to Request a Refund
Requesting a refund only takes a minute:
Go to My Account → Registrations and select the entry you'd like to cancel.
Click Cancel & Request Refund and confirm.
Prefer email? Send your registration confirmation number to support@kidovatek.com with "Refund Request" in the subject line.
7Processing Time
Once approved, refunds are returned to your original payment method within 5–7 business days. Depending on your bank or card provider, it may take a few additional days for the refund to appear on your statement. You'll receive an email confirmation as soon as the refund is issued on our end.
8If We Cancel or Postpone a Competition
On the rare occasion Kidovatek needs to cancel or indefinitely postpone a paid competition, every registered participant receives a full, automatic refund — no request needed. If a competition is postponed to a new date, you'll be given the choice to keep your registration for the new date or receive a full refund instead.
You will never need to fight for a refund when a cancellation is our decision, not yours.
9School & Bulk Refunds
Schools and coordinators who register multiple students at once can cancel individual students from a bulk registration through the coordinator dashboard, as long as that student's competition hasn't started yet. Only the fee for the cancelled student(s) is refunded — the rest of the group's registration is unaffected.
10Changes to This Policy
We may update this policy from time to time as we introduce new competition formats. Any change will be reflected in the "Last updated" date at the top of this page, and will only apply to registrations made after the change takes effect.
11Contact Us
Questions about a specific registration or refund? We're happy to help.
Email: support@kidovatek.com
Phone (US): +1 (505) 528-3888
Phone (PK): +92 330 7071731
Hours: Monday – Friday, 9:00 AM – 6:00 PM
Need a Refund?
Our team can check your registration and walk you through it in minutes.